5
configured tasks
Across email
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Medical clinics
Patients choose why they need to be seen, in person or virtual, and with whom. Emergencies are screened out first, and the front desk gets a clean list.
Patients wait on hold to book routine visits, prescription renewals and forms, while the front desk juggles calls and people at the counter.
Today, by hand
With this system
In the order your customer sees it, on any phone, in your branding.
Chest pain or stroke signs are told to call 911.
Visit reason, in person or virtual, own doctor or first available.
They choose a time and get a confirmation that matches their visit type.
Fewer booking calls at opening time.
Clinical wording must be approved by your medical director. Aura does not give medical advice.
Every booking
Immediately
Confirmation tailored to in-person or virtual, and a front-desk summary
Thissystemdoesmorethancollectarequest.Thecustomercanchooseanavailableappointmentwithoutleavingtheintakeorwaitingforschedulingback-and-forth.
Scheduling is part of the workflow
The customer can reserve the next step while their request and business context are still connected.
The commercial path
Connected to the submissionCustomer reserves
The request and scheduled time stay connected
The business receives the customer’s context with the appointment, so the team can prepare before the conversation begins.
Preview bookings are simulated. Live scheduling requires the owner’s calendar connection.
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
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Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
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Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Our setup guarantee
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
The survey asks about the service, not health. Patients are reminded to leave clinical details out, and owner alerts contain only what the patient typed. Confirm with your privacy officer that follow-ups match your patient communication consent.
Use the blueprint yourself, or have Aura configure it with your clinicians and visit types.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.