Guided customer journeys
Ask one question at a time, adapt based on answers, and keep people moving without overwhelming them.
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Aura Forms handles what happens after a customer reaches out. It answers questions, qualifies fit, books appointments, collects payments, routes each customer, and triggers follow-up automatically.
The form that moves customers forward
From the moment someone reaches out, Aura answers questions, collects the right details, qualifies the opportunity, books appointments, takes payments, and follows up automatically—by voice or text.
No blank canvas. Describe the system, press to talk, or drop in a PDF, and Aura writes the conversation, logic, and everything that comes after.
How the work moves
Leads come from everywhere — ads, social, your website, email, QR codes, billboards, even TV. Wherever they start, Aura handles the conversation and moves the right work forward.
Ads, billboards, TV, referrals — every channel enters one system.
+ email, QR codes, billboards, TV commercials, referrals…
Qualify, book, collect, route, and follow up from one guided conversation.
Work gets completed, routed, and recorded.
How it works
AuraForms gives businesses a repeatable way to start the conversation, guide the customer, complete the transaction or handoff, and automate what happens next.
Open with the right prompt, question, or embedded entry point so customers can begin from your site, a link, a QR code, or a voice experience.
Use AI answers, conditional paths, scoring, and business context to move each person through the right journey.
Collect the information, payment, booking, signature, review, or purchase needed to finish the real business outcome.
Trigger follow-up emails, SMS, team notifications, Sheets updates, calendar actions, and workflow handoffs automatically.
Explore the builder, customer routes, voice experience, submissions, insights, and follow-up in one connected product.
Build the lead qualification, booking, client intake, service estimate, event registration, ticket purchase, support, or review request workflow your business actually needs.
Ask one question at a time, adapt based on answers, and keep people moving without overwhelming them.
Score every answer and show each visitor a tailored result: the right product, plan, recommendation, or next step.
Score
82%
Starter plan
Lightweight setup
Best-fit plan
Recommended next step
Sell services, tickets, bookings, consultations, and products without sending customers to a separate checkout.
Trigger emails, SMS, team alerts, tasks, and personalized replies the moment a conversation reaches the next step.
Upload existing paperwork and turn it into a structured, guided workflow with logic and automation.
Every capability runs inside the same conversation, with no separate tools or tabs required.
Business context
Add your services, policies, pricing, FAQs, tone, and goals once. Aura uses that context to build better customer-facing conversations, answer questions during the workflow, and guide every customer with accurate, brand-aware feedback.
Add services, policies, pricing, FAQs, tone, and goals so Aura knows the business behind each system.
Use that context to draft better conversation workflows from the start, instead of forcing every customer journey through a generic starting point.
Let people ask questions during the workflow and get helpful, context-aware guidance before they drop off.
Aura responds in your business voice while still collecting structured information your team can act on.
Aura Intelligence
Context powering every version of the same system
Business profile
Private dining, tasting menu, event deposit
Warm, polished, concierge
Deposit required to reserve a space
Book qualified guests and trigger follow-up
Customer conversation
Customer asks
“Can I book a private room for 18 guests?”
Yes. Aura can explain the reservation deposit, collect the guest count, and route the request to the right follow-up automatically.
Bring payments, booking, spreadsheets, and voice into the customer journey.
Route the lead, alert the team, send the reply, book the appointment, or collect payment automatically.
See where people hesitate, what they ask, where they drop off, and which answers signal intent, then improve the weak steps until the whole system gets stronger.
Drop-off funnel
Logic flow map
Structured routes make sure every answer leads to the right next step.
Automation panel
See the exact question where people leave.
See how every answer changes the journey.
Turn high-value conversations into fast action.
Static forms collect answers. Aura turns customer conversations into workflows that run the next step.
See how the same platform supports different industries, presentation modes, and completed outcomes.
Tell the Aura Systems Team what the customer journey should accomplish. We scope it, price it, and build it inside your Aura account.
Available to Launch, Automate, and Scale customers. You approve the proposal, control builder access, and keep ownership.
Request a buildStart with guided intake. Add automation, voice, payments, and higher-volume usage as your systems grow.
Tutorials
Short walkthroughs for setup, voice mode, payments, automation, and publishing.
Aura Forms helps businesses build customer conversations for qualification, onboarding, payments, booking, applications, support, reviews, and follow-up. It guides customers by voice or text, answers questions, qualifies leads, captures drop-offs, collects payments, books appointments, and triggers the work that happens next.
Clear answers about building customer conversation workflows that guide, qualify, book, sell, and follow up.
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