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After the job
Tell you how the work went, raise a concern or introduce a friend.
Part of the Home Services Revenue & Dispatch System packageThe job is finished. The relationship doesn’t have to be.
Today, by hand
With this system
In the order your customer sees it, on any phone, in your branding.
Review the known service and say whether it met expectations.
Request recovery and access an honest review opportunity at every rating.
Share an introduction or explore maintenance appropriate to the service received.
Enabled actions run when their conditions match and the required accounts are connected. Staff alerts need a real destination and explicit activation during setup. Requests alone do not confirm bookings, payments or completed service.
Spend less time on repetitive coordination.
Actual time saved and business results depend on usage and your current process.
Customer email
Immediately after submission
Email the customer: Thank you for your feedback
When Email Address is provided
Team email
Immediately after submission
Alert the team: Thank you for your feedback
When Email Address is provided
Connected during setup
Customer email
2 days after submission
Email the customer: Your requested Google review link
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
Our setup guarantee
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Send the link after the job. Your team resolves concerns and handles any referral offer.
The timeline below lists enabled follow-up actions. Delivery requires connected accounts and allowance. Staff alerts stay off until real recipients are configured and tested. A request, signature or selected payment option does not prove a booking, completed service or successful charge.
Use the blueprint yourself or have Aura configure it for your business.
Priority update
As soon as the submission arrives
Mark the submission as high priority
When Would you like us to contact you? is Yes, please contact me; or When How would you rate the job? is 1
Customer email
Immediately after submission
Email the customer: Your Comfort Club invitation, Maya
Customer email
Immediately after submission
Email the customer: Your words, ready for Google
When Would you like to share your experience on Google? is Yes, show me the link
Customer email
Immediately after submission
Email the customer: We want to make this right, Maya
When What can we do to make it right? is provided
Team email
Immediately after submission
Alert the team: Make it right: Maya rated How would you rate the job? stars
When What can we do to make it right? is provided
Connected during setup
Reuse with verified customer context. Send the link after the job. Your team resolves concerns and handles any referral offer.
Checking whether your Aura plan changes today's total…
Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.
