In your inbox, every time
- Service, urgency, address, preferred contact and the problem in their own words.
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Win the call
A fast request page for your ads, missed calls and voicemail. Customers get an instant reply; emergencies reach on-call first.
Part of the Home Services Revenue & Dispatch System packageIn Campaign Mode, customers pick the service, say how urgent it is and describe the problem, then leave their address and how to reach them. Gas or spark emergencies get safety instructions first.
Today, by hand
With this system
In the order your customer sees it, on any phone, in your branding.
In Campaign Mode, customers pick the service, say how urgent it is and describe the problem, then leave their address and how to reach them. Gas or spark emergencies get safety instructions first.
Every inquiry gets an answer in seconds, and urgent jobs reach the right person first.
Spend less time on repetitive coordination.
Actual time saved and business results depend on usage and your current process.
Customer email
Immediately after submission
Email the customer: We are on it, Maya
When Email Address is provided
Customer text
Immediately after submission
Text the customer with the next step
When Mobile Number is provided
Connected during setup
Team email
Immediately after submission
Alert the team: New What do you need help with? request: Maya Chen
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
Our setup guarantee
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Share your website, links to flyer photos or business documents, or all of them. Your specialist matches your branding, prepares the systems and messages, and guides any account connections. You review the work and walk through how to use it before publishing.
Open Contact Support in your AuraForms workspace. Submit your question and our team can follow up by email. Include the system and the step you need help with so we can look into it. You have a support channel after the setup is complete.
No. Put the lead capture link in your voicemail greeting, Google Business Profile and ads. Customers who submit get an instant reply and urgent jobs are flagged and texted to on-call. It does not answer calls or text missed callers on its own.
Use the blueprint yourself or have Aura configure it for your business.
When Email Address is provided
Connected during setup
Team text
Immediately after submission
Text the team about the submission
When How soon do you need us? is It is an emergency right now
Connected during setup
Priority update
As soon as the submission arrives
Mark the submission as high priority
When How soon do you need us? is It is an emergency right now; or When How soon do you need us? is Today or tomorrow
Ready to use again. Run one link everywhere, or duplicate it for each ad campaign to see which brings the most jobs.
Checking whether your Aura plan changes today's total…
Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.
Connect your Stripe account. Homeowners start a monthly subscription after reading the plan terms with their equipment and chosen extra check filled in. Payments go to your Stripe account. You set the price, tune-ups per year, discount and cancellation terms, and you schedule the visits.
Yes. On each quote page, set the agreed amount and connect Stripe. Approval asks for a signature and opens secure checkout. A question or a decline does not charge the customer.
You send the personalized link after the job is complete. The system thanks customers, brings low ratings to you privately and sends one Google review reminder only if they ask for it. Every rating gets the same review option.
Track response time, estimates booked, quotes approved and deposits collected, reviews earned and Comfort Club members with their monthly revenue. Those are the numbers these systems are built to move. Your pricing and workmanship decide the jobs you win.
Yes. DIY includes the same five blueprint designs and workflows. Add them to your workspace, customize the business details, connect your services and test before publishing. Aura setup adds specialist configuration, brand matching, a walkthrough and the 48-hour setup guarantee.
Yes. Add more blueprints or duplicate these systems for another property, service or campaign. Your plan’s published-form and usage allowances apply. Both DIY and Aura setup use the same Aura platform.