3
Automatic actions
Active in this starting system
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Customer experience
Insurance Claim Intake
What kind of claim are you reporting?
First Name
Last Name
Standard · One at a time · VoiceExplore demo
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Claims intake and customer service
Our setup guarantee
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
System instructions
These instructions capture the intended customer experience, business context, and next-step workflow. Copy and adapt them, or add the complete system to your workspace above.
standard section-based layout; file uploads; signature; follow-up email automation
One connected customer journey
AuraFormsguidestheexperiencebeforesubmit,keepseveryanswerorganized,thencontinueswiththerightfollow-upaftersubmission.
Guides
Captures the answers and customer context
Adapts
Changes the path based on saved rules
Continues
Runs the configured follow-up after submit
3
Automatic actions
Active in this starting system
2
Delivery channels
Email · Text message
3
Messages and internal actions
2 customer messages · 1 team alert
Nothing hidden behind “automation”
This is the system's starting automation. After activation, adjust the triggers, timing, recipients, and message copy to fit how your business actually works.
First Name, Harbour Mutual Claims received your request
AuraForms automation
Delivered automaticallyto Email Address
Hi First Name, Nina Patel received what you shared about What kind of claim are you reporting? . Nina will issue a claim reference, explain evidence and mitiga...
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
Report an Insurance Claim: First Name Last Name
AuraForms automation
Delivered automaticallyto nina.patel@harbourmutualclaims.example
First Name Last Name completed Report an Insurance Claim. Choice: What kind of claim are you reporting? Timing: How urgent is assistance? Review their...
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
AuraForms
Automated customer follow-up
Why this matters
The next step reaches the customer on their phone while the request is still fresh.
The result
AuraForms watches, decides, sends, and remembers—so the business can respond consistently without adding another manual process.
What this helps you launch
Ready to make this system yours?
Use the included system instructions as a starting point, or add the complete customer experience and workflow to your workspace above.
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Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.
Behind the customer experience
Speed to lead decides who gets the business. Each response triggers a clear operational path in seconds, not hours. Preview the system to see how the customer experience and backend workflow connect.
Submission captured
Answers and contact details become one organized record.
Best path selected
Intent and answers determine the right next step.
Customer questions answered
Business knowledge helps customers understand the offer and next step.
SMS message queued
A concise text keeps the next step moving.