14
configured tasks
Across email and text message and workspace priority
Blueprint preview
Experience how Aura handles the first digital contact: answering questions, collecting context, and guiding every customer to the right next step. This is a demo; payments, bookings, and messages are simulated.
One connected customer journey
AuraFormsguidestheexperiencebeforesubmit,keepseveryanswerorganized,thencontinueswiththerightfollow-upaftersubmission.
Guides
Captures the answers and customer context
Adapts
Changes the path based on saved rules
Continues
Runs the configured follow-up after submit
14
configured tasks
Across email and text message and workspace priority
Seconds
reply timing when conditions match
2 days
of configured follow-up
Nothing hidden behind “automation”
This is the system's starting automation. After activation, adjust the triggers, timing, recipients, and message copy to fit how your business actually works.
First Name, thank you for the kind words
Cedarview Family Health
Sample emailto Email Address
Hi First Name, Thank you for rating your visit Rating out of 5 and for the kind words about Staff name. I read every response and I will share yours with t...
Speed to lead
The patient hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
First Name, a quick favour?
Cedarview Family Health
Sample emailto Email Address
Hi First Name, A couple of days ago you described your visit like this: “Review words” If you have a minute, would you share it on Google? It is the single mos...
No lead goes cold
Follow-up goes out on schedule, even on your busiest week.
Replaces: Remembering to follow up
Rating-star visit: First Name Last Name
Cedarview Family Health
Sample emailto The configured team email
First Name Last Name rated the visit Rating out of 5. Looked after by: Staff name What stood out: Highlights In their words: “Review words” Sha...
Right person, full context
Whoever handles it gets every detail before they pick up the phone.
Replaces: Forwarding details to the right person
First Name, I read your feedback
Cedarview Family Health
Sample emailto Email Address
Hi First Name, I read your message personally and I am sorry the visit fell short. You asked us to: Make right . I will call you within one business day. Share...
Speed to lead
The patient hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
First Name, a quick favour?
Cedarview Family Health
Sample emailto Email Address
Hi First Name, Thank you again for your feedback. If you would like to share your experience publicly, the link is below. All feedback is welcome. Share your exper...
No lead goes cold
Follow-up goes out on schedule, even on your busiest week.
Replaces: Remembering to follow up
Follow up today: First Name Last Name rated the visit Rating/5
Cedarview Family Health
Sample emailto The configured team email
What fell short: Issues What happened: What happened Requested: Make right Looked after by: Staff name Reach them at Mobile Number or Email Address...
Right person, full context
Whoever handles it gets every detail before they pick up the phone.
Replaces: Forwarding details to the right person
Cedarview Family Health
Automated team alert
Hot lead alert
Urgent requests reach a phone, even when nobody is at a desk.
Replaces: Watching the inbox for urgent requests
Best leads first
High-intent requests rise to the top of your list.
Replaces: Sorting the hot leads from the rest
First Name, thank you for your feedback
Cedarview Family Health
Sample emailto Email Address
Hi First Name, I am sorry the visit fell short. Thank you for letting us know what happened. You selected No action needed . We will respect that choice and will n...
Speed to lead
The patient hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
Feedback only: First Name Last Name rated the visit Rating/5
Cedarview Family Health
Sample emailto The configured team email
What fell short: Issues What happened: What happened The customer selected No action needed . Review it with the team; do not contact them to arrange a fix.
Right person, full context
Whoever handles it gets every detail before they pick up the phone.
Replaces: Forwarding details to the right person
Cedarview Family Health
Automated team alert
Hot lead alert
Urgent requests reach a phone, even when nobody is at a desk.
Replaces: Watching the inbox for urgent requests
Cedarview Family Health
Automated customer follow-up
Speed to lead
The next step lands on their phone while the request is still fresh.
Replaces: Calling back to confirm next steps
The result
It watches, decides, sends, and remembers, so the business responds consistently without adding another manual process.
The system behind first contact
Aura doesn't stop when the conversation ends. It organizes what the customer shared, routes the request, completes the next step, and keeps follow-up moving, so your team can act with context.
The customer gets answers, shares the right context, and is guided to the next step.
1Submission captured
Answers and contact details become one organized record.
2Best path selected
Intent and answers determine the right next step.
3Customer questions answered
Business knowledge helps customers understand the offer and next step.
4Follow-up email queued
The customer receives the right message at the right time.
Make this blueprint your own: keep what works, change any step, or add more in your workspace. Live messages, bookings, payments, and integrations remain disabled in this public demo.