8
configured tasks
Across email and text message and workspace priority
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Dental practices
Fill your emergency slots with patients who need them.
Patients with a toothache, broken tooth or swelling describe it, get first-aid steps and book your next urgent appointment. Red flags are sent to emergency care first.
Emergency patients call whoever answers first.
A patient in pain at 7 am will book with the first practice that can see them today. If your phones are busy or closed, that new patient goes elsewhere.
Today, by hand
- Triaging urgent calls at a busy front desk
- Holding emergency blocks that go unused
- Explaining first aid over the phone
- Collecting insurance details at the visit
With this system
- Urgent patients book themselves into your emergency blocks
What your customer experiences
In the order your customer sees it, on any phone, in your branding.
- 1
What happened
Toothache, broken tooth, knocked-out tooth, swelling or a lost filling.
- 2
Safety check
Swelling that affects breathing or swallowing sends them to emergency care.
- 3
Book today
They choose the first open urgent slot and add a photo if it helps.
What happens automatically
Less phone triage at the front desk.
Clinical wording must be approved by your practice. Aura does not give medical advice.
Every booking
Immediately
Confirmation email with comfort steps, text confirmation and a brief to the front desk
Severe pain
Immediately
Priority flag and a text to the front deskSevere
Booking moment built in
Move the customer directly into a booked next step.
Thissystemdoesmorethancollectarequest.Thecustomercanchooseanavailableappointmentwithoutleavingtheintakeorwaitingforschedulingback-and-forth.
Scheduling is part of the workflow
The customer can reserve the next step while their request and business context are still connected.
The commercial path
Connected to the submission Booking built in
Customer reserves
WellSpring urgent dental visit
Google Calendar30-minute availability
The request and scheduled time stay connected
The business receives the customer’s context with the appointment, so the team can prepare before the conversation begins.
Preview bookings are simulated. Live scheduling requires the owner’s calendar connection.
What you get
In your inbox, every time
- Problem, pain level and red-flag answer
- New or existing patient and coverage
- Photo and contact details
Where to share it
Use it yourself, or have us set it up
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
- Your business name, branding and photos
- Questions and wording for your services
- Customer emails and texts written in your voice
- Owner and team alerts
- Test submissions and a walkthrough
Make it yours
$99 USDone-time setup fee
Checking whether your Aura plan changes today's total…
Your system, ready in 48 hours.Or your setup fee back. In full.With Aura setup. See the 48-hour guarantee and terms.
Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
- Your branding, images, and questions.
- Your workflows, including who gets notified by email or text and when.
- Customer follow-ups and appointment reminders where needed.
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Our setup guarantee
Your system, ready in 48 hours.Or your setup fee back. In full.
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Questions before you launch
What about patient privacy?
The survey asks about the service, not health. Patients are reminded to leave clinical details out, and owner alerts contain only what the patient typed. Confirm with your privacy officer that follow-ups match your patient communication consent.
Who approves the clinical wording?
Your dentist. The red-flag and first-aid text is a starting point to edit before publishing.
Be the practice that can see them today.
Use the blueprint yourself, or have Aura configure it with your urgent blocks and wording.