8
configured tasks
Across email and text message and workspace priority
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Veterinary hospitals
Calm worried pet owners and fill same-day slots.
Owners screen for emergencies first, describe symptoms with photos or video, and book a same-day sick visit. Red flags text your front desk.
Worried owners call, wait on hold, then call the next clinic.
Sick-pet calls arrive at the worst times, and every one needs triage. Without a clear first step, emergencies wait in the queue and routine concerns tie up the phone.
Today, by hand
- Phone triage for every sick pet
- Describing symptoms that are easier to show
- Juggling same-day appointment slots
With this system
- Emergencies told to call or go to an emergency hospital
What your customer experiences
In the order your customer sees it, on any phone, in your branding.
- 1
Emergency check
Breathing trouble, collapse, seizure, bloat or toxins come first.
- 2
What they see
Symptoms, duration and a photo or video.
- 3
Book
A same-day slot with home-care steps until then.
What happens automatically
Faster triage, fewer phone calls.
Clinical wording must be approved by your medical director.
Every booking
Immediately
Home-care steps by email, a text confirmation and a care-team brief
Emergency signs
Immediately
Priority flag and a text to the front deskEmergency
Booking moment built in
Move the customer directly into a booked next step.
Thissystemdoesmorethancollectarequest.Thecustomercanchooseanavailableappointmentwithoutleavingtheintakeorwaitingforschedulingback-and-forth.
Scheduling is part of the workflow
The customer can reserve the next step while their request and business context are still connected.
The commercial path
Connected to the submission Booking built in
Customer reserves
Riverbend sick visit
Google Calendar30-minute availability
The request and scheduled time stay connected
The business receives the customer’s context with the appointment, so the team can prepare before the conversation begins.
Preview bookings are simulated. Live scheduling requires the owner’s calendar connection.
What you get
In your inbox, every time
- Emergency answer, symptoms and duration
- Photos or video
- Owner contact and booking
Where to share it
Use it yourself, or have us set it up
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
- Your business name, branding and photos
- Questions and wording for your services
- Customer emails and texts written in your voice
- Owner and team alerts
- Test submissions and a walkthrough
Make it yours
$99 USDone-time setup fee
Checking whether your Aura plan changes today's total…
Your system, ready in 48 hours.Or your setup fee back. In full.With Aura setup. See the 48-hour guarantee and terms.
Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
- Your branding, images, and questions.
- Your workflows, including who gets notified by email or text and when.
- Customer follow-ups and appointment reminders where needed.
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Our setup guarantee
Your system, ready in 48 hours.Or your setup fee back. In full.
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Questions before you launch
Does it replace phone triage?
It handles the routine requests and sends red flags to the phone. Your team still calls back anyone who needs it.
Be there when they are worried.
Use the blueprint yourself, or have Aura configure it with your same-day slots and wording.