4
configured tasks
2 active, 1 ready to activate
Blueprint preview
Experience how Aura handles the first digital contact: answering questions, collecting context, and guiding every customer to the right next step. This is a demo; payments, bookings, and messages are simulated.
One connected customer journey
AuraFormsguidestheexperiencebeforesubmit,keepseveryanswerorganized,thencontinueswiththerightfollow-upaftersubmission.
Guides
Captures the answers and customer context
Adapts
Changes the path based on saved rules
Continues
Runs the configured follow-up after submit
4
configured tasks
2 active, 1 ready to activate
Seconds
reply timing when conditions match
21 days
of configured follow-up
Nothing hidden behind “automation”
This is the system's starting automation. After activation, adjust the triggers, timing, recipients, and message copy to fit how your business actually works.
Your Lumen Skin routine
Lumen Skin
Sample emailto Where should we send your routine?
Hi Shopper, Here is your routine for skin that feels skin_type | lower by midday. Morning: cleanse, serum, moisturize, then sunscreen. Evening: cleanse, serum,...
Speed to lead
The client hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
Routine request: Skin type, Concern
Lumen Skin
Sample emailto The configured team email
Shopper, Email Skin: Skin type Help with: Concern Reacts easily: Sensitive Routine: Routine Chose: Cleanser Oily cleanser Serum Clarifying serum...
Right person, full context
Whoever handles it gets every detail before they pick up the phone.
Replaces: Forwarding details to the right person
How is your skin feeling?
Lumen Skin
Sample emailto Where should we send your routine?
Hi Shopper, It has been about three weeks since you built your routine. If you started it, this is usually when you can tell how it suits you. Reply and tell us ho...
No lead goes cold
Follow-up goes out on schedule, even on your busiest week.
Replaces: Remembering to follow up
The result
It watches, decides, sends, and remembers, so the business responds consistently without adding another manual process.
The system behind first contact
Aura doesn't stop when the conversation ends. It organizes what the customer shared, routes the request, completes the next step, and keeps follow-up moving, so your team can act with context.
The customer gets answers, shares the right context, and is guided to the next step.
1Submission captured
Answers and contact details become one organized record.
2Best path selected
Intent and answers determine the right next step.
3Customer questions answered
Business knowledge helps customers understand the offer and next step.
4Follow-up email queued
The customer receives the right message at the right time.
Make this blueprint your own: keep what works, change any step, or add more in your workspace. Live messages, bookings, payments, and integrations remain disabled in this public demo.