Ask happy customers for a testimonial by voice. Collect them without chasing anyone.
Voice Processing Active
Aura runs this business system end to end: capture intent, evaluate decisions, trigger automation, and complete next steps without manual handoffs.
Guided prompts walk them from the problem to the result, so you get a usable story instead of four words of praise. Each one arrives as audio and as text, ready to publish.
Aura can assign priority from selected answers, send a consistent or personalized follow-up, notify the right team member, and clearly flag high-priority conversations in the dashboard.
After the conversation you can
What this workflow is designed to improve for the business and its customers.
Build a massive library of authentic customer stories automatically.
Increase testimonial "conversion" by capturing context and results.
Ensure legal compliance with built-in consent and attribution fields.
Branching story prompts guide users through their transformation.
Consent and attribution capture ensures you can use the data safely.
AI generates a refined headline and summary for every story.
Responses are piped into a CMS or quote bank for the marketing team.
Give customers a clear experience while the system keeps routing, data, and follow-up connected.
Keep text and voice conversations moving without making customers wait.
Protect the information customers share across voice and text experiences.
Change the path based on intent and answers, not just a fixed sequence.
See where customers continue, complete, or leave the experience.
See how the same business outcome can support related industries.
Join trusted teams using customer conversation workflows to run real business work.
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