8
configured tasks
6 active, 2 ready to activate
Blueprint preview
A customer picks up their car and rates the visit from the driveway. This is a demo; payments, bookings, and messages are simulated.
One connected customer journey
AuraFormsguidestheexperiencebeforesubmit,keepseveryanswerorganized,thencontinueswiththerightfollow-upaftersubmission.
Guides
Captures the answers and customer context
Adapts
Changes the path based on saved rules
Continues
Runs the configured follow-up after submit
8
configured tasks
6 active, 2 ready to activate
Seconds
reply timing when conditions match
1
configured follow-up
Nothing hidden behind “automation”
This is the system's starting automation. After activation, adjust the triggers, timing, recipients, and message copy to fit how your business actually works.
Thanks for visiting Business Name, First Name
Hartwell Auto Care
Sample emailto Email Address
Hi First Name, Thank you for your feedback. Share your experience on Google . Service Advisor will call you. Service Advisor Business Name Business Phone...
Speed to lead
The customer hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
Feedback: How would you rate your visit? stars from First Name Last Name
Hartwell Auto Care
Sample emailto The configured team email
Feedback: How would you rate your visit? stars from First Name Last Name Vehicle: Vehicle Went well: What went well? Could improve: What could we do better?...
Right person, full context
Whoever handles it gets every detail before they pick up the phone.
Replaces: Forwarding details to the right person
Best leads first
High-intent requests rise to the top of your list.
Replaces: Sorting the hot leads from the rest
Time for your next service, First Name
Hartwell Auto Care
Sample emailto Email Address
Hi First Name, Here is the reminder you asked for: your Vehicle is due for its next service. Reply with a day that suits you, or call us at Business Phone....
No lead goes cold
Follow-up goes out on schedule, even on your busiest week.
Replaces: Remembering to follow up
Your Plan Name invitation, First Name
Hartwell Auto Care
Sample emailto Email Address
Hi First Name, Members get Oil Changes Per Year oil changes a year, priority booking and Member Discount off repairs, for Monthly Price a month. Join t...
Speed to lead
The customer hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
Your words, ready for Google
Hartwell Auto Care
Sample emailto Email Address
Hi First Name, Thank you for offering to share your experience. Here is what you told us, ready to copy: What went well? Open Google Reviews , paste your words...
Speed to lead
The customer hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
We want to make this right, First Name
Hartwell Auto Care
Sample emailto Email Address
Hi First Name, Thank you for telling us. You gave us How would you rate your visit? stars and asked us to: What can we do to make it right? Business Name...
Speed to lead
The customer hears back in seconds, while they are still deciding.
Replaces: Writing the first reply to every enquiry
Make it right: First Name rated How would you rate your visit? stars
Hartwell Auto Care
Sample emailto The configured team email
Service recovery Rating: How would you rate your visit? What would make it right: What can we do to make it right? Reply within one business day.
Right person, full context
Whoever handles it gets every detail before they pick up the phone.
Replaces: Forwarding details to the right person
The result
It watches, decides, sends, and remembers, so the business responds consistently without adding another manual process.
The system behind first contact
Aura doesn't stop when the conversation ends. It organizes what the customer shared, routes the request, completes the next step, and keeps follow-up moving, so your team can act with context.
The customer gets answers, shares the right context, and is guided to the next step.
1Submission captured
Answers and contact details become one organized record.
2Best path selected
Intent and answers determine the right next step.
3Customer questions answered
Business knowledge helps customers understand the offer and next step.
4Follow-up email queued
The customer receives the right message at the right time.
Make this blueprint your own: keep what works, change any step, or add more in your workspace. Live messages, bookings, payments, and integrations remain disabled in this public demo.