Booking built in
Customer reserves
Showing: Property Address - First Name Last Name
Google Calendar20-minute availability
Shown when the saved customer condition is met
PROPERTY SHOWING AUTOMATION
Also available in the Property Management Client & Resident Suite packageTurn interest in one listing into a real showing time.
Give every prospective resident a property-specific experience, gather useful context, and route them to a showing, similar properties, or the right next step.
Intake19
Booking moment built in
Move the customer directly into a booked next step.
Thissystemdoesmorethancollectarequest.Thecustomercanchooseanavailableappointmentwithoutleavingtheintakeorwaitingforschedulingback-and-forth.
Scheduling is part of the workflow
The customer can reserve the next step while their request and business context are still connected.
The commercial path
Connected to the submissionThe request and scheduled time stay connected
The business receives the customer’s context with the appointment, so the team can prepare before the conversation begins.
Preview bookings are simulated. Live scheduling requires the owner’s calendar connection.
System instructions
See how this system is structured
These instructions capture the intended customer experience, business context, and next-step workflow. Copy and adapt them, or add the complete system to your workspace above.
aura-system-instructions.txt
Property-specific interest, timing/feature fit routing, real showing booking, and a post-showing pulse.
One connected customer journey
From first answer to next action.
AuraFormsguidestheexperiencebeforesubmit,keepsbookingconnectedtothecustomercontext,thencontinueswiththerightfollow-upaftersubmission.
Guides
Captures the answers and customer context
Books
Secures the appointment while intent is high
Continues
Runs the configured follow-up after submit
9
Automatic actions
Active in this starting system
3
Delivery channels
Email · Text message · Workspace priority
9
Messages and internal actions
6 customer messages · 2 team alerts · 1 workspace action
Nothing hidden behind “automation”
See your business automation, step by step.
This is the system's starting automation. After activation, adjust the triggers, timing, recipients, and message copy to fit how your business actually works.
01Customer email
Email the customer: Property Address — details for First Name
- Trigger
- Immediate property-specific customer email: When Email Address is provided
- Timing
- Immediately after submission
- Destination
- Email Address
Customer emailEmail
Property Address — details for First Name
A
AuraForms automation
Delivered automaticallyto Email Address
Hi First Name, Thanks for asking about Property Address (Monthly Rent/month, available Available Date). Property Highlights {{#if What would be mos...
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
02Customer text
Text the customer with the next step
- Trigger
- When Email Address is provided
- Timing
- Immediately after submission
- Destination
- Mobile Number
Customer text messageSMS
AuraForms
Automated customer follow-up
Hi First Name, thanks for your interest in Property Address. Property Manager Name at Business Name will follow up shortly. — Business Phone
Delivered to Mobile Number
Why this matters
The next step reaches the customer on their phone while the request is still fresh.
03Team email
Alert the team: New property interest: Property Address — First Name Last Name
- Trigger
- When Email Address is provided
- Timing
- Immediately after submission
- Destination
- Internal Alert Recipient
Team notification emailEmail
New property interest: Property Address — First Name Last Name
A
AuraForms automation
Delivered automaticallyto Internal Alert Recipient
First Name Last Name · Mobile Number · Email Address Property: Property Address Desired move-in: Desired Move-In Date Occupants: {{Number of Oc...
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
04Priority routing
Mark the submission as high priority
- Trigger
- Priority alert when move date is near and a showing is requested: When What would be most helpful right now? is See available showing times; or Personal-contact alert: When What would be most helpful right now? is Speak with Danielle directly
- Timing
- As soon as the submission arrives
- Destination
- The submissions workspace
Why this matters
Important submissions are separated from routine responses so the team knows where to focus first.
05Customer email
Email the customer: Your showing request for Property Address
- Trigger
- Showing confirmation: When What would be most helpful right now? is See available showing times
- Timing
- Immediately after submission
- Destination
- Email Address
Customer emailEmail
Your showing request for Property Address
A
AuraForms automation
Delivered automaticallyto Email Address
Hi First Name, Your requested time is being confirmed by Property Manager Name. Showing Booking Instructions Address: Property Address
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
06Customer email
Email the customer: Reminder: your showing at Property Address
- Trigger
- Pre-showing reminder: When What would be most helpful right now? is See available showing times
- Timing
- On Choose a showing time
- Destination
- Email Address
Customer emailEmail
Reminder: your showing at Property Address
A
AuraForms automation
Delivered automaticallyto Email Address
Hi First Name, this is a reminder about your showing at Property Address today. Reply if anything has changed.
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
07Customer email
Email the customer: Similar properties for First Name
- Trigger
- Similar-property path: When What would be most helpful right now? is See similar properties
- Timing
- Immediately after submission
- Destination
- Email Address
Customer emailEmail
Similar properties for First Name
A
AuraForms automation
Delivered automaticallyto Email Address
Hi First Name, Property Manager Name will send a short list of similar available properties matching your requirements shortly.
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
08Team email
Alert the team: Direct contact requested: First Name Last Name
- Trigger
- When What would be most helpful right now? is Speak with Danielle directly
- Timing
- Immediately after submission
- Destination
- Internal Alert Recipient
Team notification emailEmail
Direct contact requested: First Name Last Name
A
AuraForms automation
Delivered automaticallyto Internal Alert Recipient
First Name Last Name asked to speak with Property Manager Name directly about Property Address. Preferred contact: {{Preferred way for Danielle to foll...
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
09Customer email
Email the customer: How did Property Address feel, First Name?
- Trigger
- Delayed post-showing check-in: When What would be most helpful right now? is See available showing times
- Timing
- 1 day after Choose a showing time
- Destination
- Email Address
Customer emailEmail
How did Property Address feel, First Name?
A
AuraForms automation
Delivered automaticallyto Email Address
Hi First Name, now that you've had a chance to see Property Address, we would love a quick pulse on how it felt.
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
Watching for submissions
Reading every answer
Choosing the response
Writing the message
Remembering the follow-up
Watching for submissions
Reading every answer
Choosing the response
Writing the message
Remembering the follow-up
The result
The follow-up runs. Your team stays human.
AuraForms watches, decides, sends, and remembers—so the business can respond consistently without adding another manual process.
Prospective-resident property interest, showing scheduling, and property-specific follow-up
A generic contact form treats every listing the same.
Prospective residents ask about a specific address, but most inquiry forms do not reflect the property, its availability, or what the person actually needs next.
Answering the same property questions by phone or text
Manually checking move-in timing against availability
Coordinating showing times back and forth
Writing a property-specific follow-up for every inquiry
Estimated 15-25 minutes of manual property Q&A and showing coordination replaced per inquiry.
Property details and availability are currently explained by phone, text, or email. Showing times are currently coordinated manually. Actual time saved depends on inquiry volume and the current process.
Illustrative estimate based on the manual steps this system can replace. Actual time saved depends on inquiry volume, configuration, and the property manager’s current process.
Customer journey
A polished experience for the customer, useful context for your team.
Property welcome
The prospect sees the property image, address, rent, availability, bedrooms, bathrooms, and highlights.
At arrival
Personalized context
The prospect shares move-in timing, occupants, lease term, parking, and pet needs.
After the welcome
Fit check
The experience asks whether the timing and must-have features match, and routes accordingly.
Before the next step
Showing or next step
The prospect books a real showing time, requests similar properties, asks for information, or requests direct contact.
Immediately after fit check
What your team receives
- Move-in timing and occupant count
- Parking, pet, and lease-term needs
- Feature-fit and timing-fit signals
- Requested next step and preferred contact method
Where to deploy it
Listing QR code
Post at the property or in the lobby for walk-up interest.
Hosted property link
Share the published AuraForms property URL per listing.
Professional implementation
What the specialist configures
- Business and manager branding
- Property defaults and imagery
- Showing and fit-check questions
- Customer email and SMS copy
- Booking connection or manual availability request
- Internal alert destinations
- Test submissions and publishing readiness
Questions
Give every listing a property-specific showing experience.
Preview the complete showing journey, add it to your workspace, or have a specialist configure it around your listings.