PROPERTY MANAGEMENT CLIENT & RESIDENT SUITE
Turn listing interest into showing requests, collect repair details and prepare owner consultations. Give residents and owners a clear way to reach you.
100% setup-fee guaranteeReady for your review in 48 hours, or your setup fee back. See the promise
Make the next step easier for customers, with your team there when they need you.
Welcome residents and owners
Share the link where inquiries happen. Connect delivery and set your team’s alert destination.
Five everyday jobs, with a clear place to start. Each system has its own link for listings, resident messages or owner inquiries.
“Is it available?” should be the start of a useful conversation.
Property managers serve prospective residents, owners, current residents, vendors, and internal teams. Important information often arrives through calls, email, text, paper, and disconnected forms. The business then has to repeat questions, coordinate showings, interpret maintenance requests, remember follow-ups, and ask for reviews manually.
Prospective-resident interest and showing scheduling
You finish every inquiry with organized prospect context, a property-specific first response, and a real showing time when it fits.
Use each system on its own or activate the complete suite. Embed them, host them as branded experiences, share recipient links, or duplicate them whenever the business moment happens again.
Walk through the questions, conditional messages, and simulated follow-up before adding anything to your workspace.
The systems do not need to be used together. Add the immediate solution or activate the complete suite.
Add branding, links, alert recipients, sender identity, and any calendar connection, then complete a test submission before publishing.
One setup fee covers the systems and the work to make them yours.
Our setup guarantee
All 4 systems, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
No. Activate one system for the immediate problem or install all four as a consistent client and resident experience standard.
No. The maintenance and emergency system explicitly tells residents not to put themselves in danger and to contact local emergency services first.
Yes. You can customize wording, imagery, manager and business details, messages, alert recipients, review and referral links, and configured booking connections.
Preview each customer experience, add the systems to your workspace, or have an Aura-approved specialist personalize the suite around your brand, properties, links, messages, and follow-up process.
Arrange a showing or consultation
Customers choose their next step. Connect booking and payment accounts where needed.
Get repair requests to your team
Your team takes it from here, with the details already collected.
Keep owners and residents heard
Invite customers back, ask for feedback and make introductions easy.
Set up for the way you work
Add your listing details and photos. Connect a showing calendar or have your team confirm requests.
2 experiences · 11 included follow-up actions
Owners need help with a property, not another generic sales call.
Set up for the way you work
Connect your calendar and team inbox. Your manager reviews the portfolio and delivers the advice.
1 experience · 9 included follow-up actions
A repair request needs more than “something’s broken.”
Set up for the way you work
Set and test your on-call alerts. Your team contacts vendors, arranges access and follows the repair through.
2 experiences · 17 included follow-up actions
System 4Keep and grow
Hear about a concern before it becomes a reason to leave.
Set up for the way you work
Send the link at the right lease or service milestone. Your team follows up and handles lease decisions.
1 experience · 12 included follow-up actions
Individual setup: $396 USD. Your package: $199 USD, with one setup and one walkthrough.
Prospects see a property-specific welcome, share move-in timing and requirements, get routed for timing or feature mismatches, and either book a real showing, request similar properties, ask for information, or request direct contact.
Organized prospect context and a confirmed or honestly requested showing time.
Listing QR code, Hosted property link, Website embed, Email, SMS
Duplicate for every available property and replace the property defaults.
Time saved: Estimated 15-25 minutes per inquiry
Property owner inquiry and consultation preparation
You receive a prepared owner opportunity and can respond with a useful recommendation immediately.
The owner shares property, portfolio, occupancy, current management, and pain-point context, then chooses a phone, video, or on-site consultation, with an optional configurable paid assessment deposit.
A prepared owner opportunity rather than an address with no context.
Resident maintenance and emergency response
You respond to every request at the right level of urgency, with emergencies never mistaken for routine bookings.
Residents describe the issue and safety impact; true emergencies receive immediate safety guidance and escalation with no normal booking calendar, while routine and stable-urgent issues get a real access-window booking.
A correctly triaged request with the right urgency and internal alert.
Post-service reputation and relationship growth
You turn completed service into customer insight, private recovery opportunities, public trust, and referrals through one repeatable system.
The property manager creates a personalized request with the customer name, service, and property. The customer shares honest feedback, can request contact, can choose to post on Google, and receives a comfortable referral introduction option.
Repeatable feedback, recovery, review, and referral follow-up.
Tell us how your business works. An Aura-approved specialist customizes all 4 systems for you:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Review specialist access before checkout. You control publishing.
Sign in or create a free account before checkout.
Aura setup is optional. An eligible AuraForms plan is required to run the package. Any subscription and usage fees are separate from the setup fee.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.
A specialist configures the relevant branding, questions, branches, customer messages, internal alerts, links, sender identity, notification destinations, tests, and publishing-readiness checklist for the selected system.
Website "Work With Us" page, Hosted or embedded page, Portfolio outreach, Referral partners
Keep one owner-consultation link ready across every campaign.
Time saved: Estimated 20-35 minutes per owner inquiry
Resident portal, Unit welcome package, Common-area QR code, Direct link
Share one link across every property and unit.
Time saved: Estimated 10-20 minutes per request
Service-completion link, Move-in follow-up, Resident portal, Owner and vendor follow-up
Create a recipient link for every completed service.
Time saved: Estimated 10-20 minutes per customer request