12
Automatic actions
Active in this starting system
Blueprint preview
A resident receives a personalized follow-up after a completed maintenance resolution. This is a demo; payments, bookings, and messages are simulated.
One connected customer journey
AuraFormsguidestheexperiencebeforesubmit,keepseveryanswerorganized,thencontinueswiththerightfollow-upaftersubmission.
Guides
Captures the answers and customer context
Adapts
Changes the path based on saved rules
Continues
Runs the configured follow-up after submit
12
Automatic actions
Active in this starting system
2
Delivery channels
Email · Workspace priority
12
Messages and internal actions
3 customer messages · 8 team alerts · 1 workspace action
Nothing hidden behind “automation”
This is the system's starting automation. After activation, adjust the triggers, timing, recipients, and message copy to fit how your business actually works.
Thank you for your feedback, Customer First Name
AuraForms automation
Delivered automaticallyto Customer Email
Hi Customer First Name, Thank you for sharing how the experience felt with Service Provided at Property or Unit. Your feedback: What Stood Out Most? #if Would you also like to share your experience publicly on Google? = "Yes, show me the Google review link"...
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
Feedback for review: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Customer First Name Customer Last Name (Customer Type) — Service Provided at Property or Unit Rating: Overall Experience Rating What stood out:...
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
Contact requested: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Customer First Name Customer Last Name requested personal contact. Service: Service Provided Rating: Overall Experience Rating What stood out: What Stood Out Most?...
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
Why this matters
Important submissions are separated from routine responses so the team knows where to focus first.
1-star feedback: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Low rating recorded. Review and consider personal recovery outreach.
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
2-star feedback: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Low rating recorded. Review and consider personal recovery outreach.
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
Mixed feedback: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Mixed rating recorded. Review written feedback for improvement opportunities.
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
The review link you requested
AuraForms automation
Delivered automaticallyto Customer Email
Hi Customer First Name, here is the Google review link: Open Google Reviews . You choose what to paste and publish.
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
The review link you requested
AuraForms automation
Delivered automaticallyto Customer Email
Hi Customer First Name, here is the one reminder you requested. Your feedback was: What Stood Out Most? Open Google Reviews You choose what to paste and publish.
Why this matters
The customer gets a consistent answer without someone writing and sending it manually.
Referral interest: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Customer First Name Customer Last Name is open to referring someone. Note: Optional Referral Name or Note
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
Future interest: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Customer First Name Customer Last Name would like updates about additional properties or services.
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
Feedback summary: Customer First Name Customer Last Name
AuraForms automation
Delivered automaticallyto The configured team email
Rating: Overall Experience Rating. Customer type: Customer Type. Service: Service Provided.
Why this matters
The right person receives the submission context and can respond without checking the dashboard all day.
The result
AuraForms watches, decides, sends, and remembers—so the business can respond consistently without adding another manual process.
The system behind first contact
Aura doesn't stop when the conversation ends. It organizes what the customer shared, routes the request, completes the next step, and keeps follow-up moving, so your team can act with context.
Customer-facing
Aura answers questions, gathers the right context, and guides the customer through the next step.
Backend workflow
Submission captured
Answers and contact details become one organized record.
Best path selected
Intent and answers determine the right next step.
Customer questions answered
Business knowledge helps customers understand the offer and next step.
Follow-up email queued
The customer receives the right message at the right time.
Make this blueprint your own: keep what works, change any step, or add more in your workspace. Live messages, bookings, payments, and integrations remain disabled in this public demo.