In your inbox, every time
- Rating, feedback, review and referral choices and the reminder timing.
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After the visit
Ask how it went, fix problems privately, invite honest reviews, share a referral offer and remind them when it is time again.
Part of the Salons & Barbershops Booking & Retention System packageAn immersive conversation: the rating, what they loved, an honest review link, a copyable referral invitation and a 4, 6 or 8-week reminder.
Today, by hand
With this system
In the order your customer sees it, on any phone, in your branding.
An immersive conversation: the rating, what they loved, an honest review link, a copyable referral invitation and a 4, 6 or 8-week reminder.
Every visit earns the next review, referral and booking.
Spend less time on repetitive coordination.
Actual time saved and business results depend on usage and your current process.
Customer email
Immediately after submission
Email the customer: Thank you, Maya
When Email Address is provided
Team email
Immediately after submission
Alert the team: Feedback: How would you rate your visit? stars from Maya
When Email Address is provided
Connected during setup
Priority update
As soon as the submission arrives
Mark the submission as high priority
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
Our setup guarantee
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Share your website, links to flyer photos or business documents, or all of them. Your specialist matches your branding, prepares the systems and messages, and guides any account connections. You review the work and walk through how to use it before publishing.
Open Contact Support in your AuraForms workspace. Submit your question and our team can follow up by email. Include the system and the step you need help with so we can look into it. You have a support channel after the setup is complete.
Yes. Each stylist has their own booking calendar and hours. Clients choose the stylist first and only see that stylist’s times.
Use the blueprint yourself or have Aura configure it for your business.
When How would you rate your visit? is 1; or Service recovery: 2 stars: When How would you rate your visit? is 2
Customer email
28 days after submission
Email the customer: Time for your next visit, Maya
When When should we remind you about your next visit? is In 4 weeks
Customer email
42 days after submission
Email the customer: Time for your next visit, Maya
When When should we remind you about your next visit? is In 6 weeks
Customer email
56 days after submission
Email the customer: Time for your next visit, Maya
When When should we remind you about your next visit? is In 8 weeks
Customer email
Immediately after submission
Email the customer: Your words, ready for Google
When Would you like to share your experience on Google? is Yes, show me the link
Customer email
Immediately after submission
Email the customer: We want to make this right, Maya
When What can we do to make it right? is provided
Team email
Immediately after submission
Alert the team: Make it right: Maya rated How would you rate your visit? stars
When What can we do to make it right? is provided
Connected during setup
Ready to use again. Send the personalized link after every visit.
Checking whether your Aura plan changes today's total…
Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.
Connect your Stripe account. Clients choose a plan, accept the billing and cancellation terms and start a monthly subscription. Payments go to your Stripe account, and you set the plans, prices and terms.
Booking takes a deposit up front. After a no-show, send the rebooking link: clients say what happened and rebook, ask for a reminder or cancel. Missed appointments are not detected automatically.
Track online bookings and deposits, no-show rate, rebooked visits, reviews earned, referrals and members with their monthly revenue. Those are the numbers these systems are built to move.
Yes. DIY includes the same four blueprint designs and workflows. Add them to your workspace, customize the business details, connect your services and test before publishing. Aura setup adds specialist configuration, brand matching, a walkthrough and the 48-hour setup guarantee.
Yes. Add more blueprints or duplicate these systems for another property, service or campaign. Your plan’s published-form and usage allowances apply. Both DIY and Aura setup use the same Aura platform.