Ask at handoff, while the work is fresh and the review is easy to get.
Voice Processing Active
Aura runs this business system end to end: capture intent, evaluate decisions, trigger automation, and complete next steps without manual handoffs.
Feedback goes out when the project closes, not at quarter end. You find out what to fix in your process, and the customers who are happy get pointed at a review link.
Aura can assign priority from selected answers, send a consistent or personalized follow-up, notify the right team member, and clearly flag high-priority conversations in the dashboard.
After the conversation you can
What this workflow is designed to improve for the business and its customers.
Capture glowing reviews when satisfaction is at its highest point.
Catch delivery friction before it becomes a public complaint.
Refine internal operations based on structured client ratings.
Conditional branching triggers based on the initial satisfaction rating.
Promoters are invited to leave a voice testimonial or Google review.
Detractors are routed to a private discovery path for recovery.
Staff performance metrics are updated automatically in Sheets.
Give customers a clear experience while the system keeps routing, data, and follow-up connected.
Keep text and voice conversations moving without making customers wait.
Protect the information customers share across voice and text experiences.
Change the path based on intent and answers, not just a fixed sequence.
See where customers continue, complete, or leave the experience.
See how the same business outcome can support related industries.
Join trusted teams using customer conversation workflows to run real business work.
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