Aura Forms
Product
PersonalizationBlueprintsPricing
Account
ProductPersonalizationBlueprintsPricing
Account
Events

Increase feedback completion rates.

Ask while they are still in the parking lot. Answers you can act on before next year.

Launch This Conversation
Voice Logic
Smart Branching
Instant Insights
auraforms.app

“Aura AI is listening...”

Voice Processing Active

Conversation WorkflowPost-Event Feedback Conversation
Deploy System
How the system works

From customer request
to the right next step

Aura runs this business system end to end: capture intent, evaluate decisions, trigger automation, and complete next steps without manual handoffs.

The link goes out the moment the event ends. One question at a time, answered by voice or by tap, and the responses land with the session and ticket tier already attached.

What happens after the conversation

Aura can assign priority from selected answers, send a consistent or personalized follow-up, notify the right team member, and clearly flag high-priority conversations in the dashboard.

After the conversation you can

  • Assign priority based on answers
  • Trigger static follow up emails
  • Send dynamic emails using response fields
  • Generate AI personalized emails from a custom prompt
  • Instantly notify your team

Business
outcomes

What this workflow is designed to improve for the business and its customers.

Achieve 2-3x higher survey completion through conversational UX.

Capture emotional nuance that star-ratings miss.

Drive repeat ticket sales with instant post-survey coupon rewards.

How the workflow moves

01

One-by-one conversational flow keeps respondents focused.

02

Conditional follow-ups trigger based on specific ratings.

03

Optional coupon incentives are revealed upon completion.

04

AI summaries highlight the top winning and friction points of the event.

Configure System

Everything needed
to keep work moving

Give customers a clear experience while the system keeps routing, data, and follow-up connected.

Quick customer response

Keep text and voice conversations moving without making customers wait.

Private customer data

Protect the information customers share across voice and text experiences.

Smarter next steps

Change the path based on intent and answers, not just a fixed sequence.

Clear performance insights

See where customers continue, complete, or leave the experience.

Where this
workflow fits

See how the same business outcome can support related industries.

Explore all industries

Experiences

Collect guest sentiment after high-end hospitality events.

View industry

Workshops

Improve course material based on direct student feedback.

View industry

Build Your
Events Strategy

Join trusted teams using customer conversation workflows to run real business work.

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